General Inquiries
In our Brands Catalogue, you can choose from a wide range of clothes and products from 80 leading brands. You can send your enquiry to us at customerservice@arisuniforms.com including product codes, colours and quantities. We will provide you with pricing and delivery details. The brand products are special order items and take 10- 15 business days to arrive. These special order items are non refundable, therefore it is a good idea to place an order for samples so that you can know what to expect. There is no minimum quantity.
We do our best to keep prices competitive for the global brand products we carry that are available in the Greek Cypriot market. Should you find a better price in the Greek Cypriot market for a product that is the same brand and colour we may be able to match the price.
If you are having difficulties accessing your account, firstly we recommend you double check that the email address and password are correctly typed. If you cannot remember your sign in details, please click on the ‘forgot password’ link where you will need to enter your email address. We will then send you a link so that you can create a new password and carry on browsing.
It’s easy to change your account details, simply login to your account to amend your details and enter any new information.
Aris Uniforms and its international website takes the protection and proper use of your personal information seriously. We respect your privacy and take great care to safeguard information in our possession. Your preferences for use of your information are our highest priority. For more information please see our Privacy Policy.
Products
To search for a product, you can browse our website by clicking on the tabs at the top of each webpage. Or if you are searching for something specific, type the desired product name into the search tab at the top right of the webpage and we will show you everything on the website related to your search.
There is no minimum quantity for stock items. There is a minimum quantity associated made to order items.
Size Guides are available on each product’s page. Size Guides are also available here to guide you.
If you would like a sample of a product that is in stock, the procedure is the same as a purchase and you may return the goods within 40 days of the invoice date for a full refund. We can give you a refund provided that the goods have not been worn, damaged, washed or altered. We cannot refund items that are not in their original condition. Please see our Return and Exchange policy for further information.
We offer a made to order service, please contact us by email at customerservice@arisuniforms.com with your request and we will be happy to help you.
If you would like a logo print or embroidery sample before placing an order, you can email us your artwork at customerservice@arisuniforms.com to receive a price quotation.
Yes, we offer embroidery, printing and made to order services. Please see Personalisation for further information.
We offer trouser shortening which costs 5 EUR /item and is complimentary when a purchase is over 100 EUR.
Make sure to check the item’s care label for washing instructions. Each item has its specific washing, drying and ironing specification.
Shipping & Delivery
Our e-shop currently ships within Cyprus and Greece. For international shipping please contact us with your enquiry at customerservice@arisuniforms.com and we will provide you with a shipping quotation.
Stock items are delivered in 1-2 business days within Cyprus and up to 5 business days to Greece. You will be contacted by the courier company regarding the delivery of your order.
Each delivery has a tracking number of which you will notified by email.
If you are unavailable at the time of delivery, the courier will leave a note with information about the next delivery attempt or how to contact them.
If you encounter a problem with your delivery, please contact us by email at customerservice@arisuniforms.com and we will help you.
We offer shipping options with ACS Courier and Box Now courier services. International deliveries will be quoted with the most economical or express delivery options.
Yes, an option for this will be given at the e-shop checkout page.
Orders
Simply select the item you wish to shop, choose your desired colour, size and quantity. Click the ‘add to bag’ button.
Place your order by clicking on the ‘checkout’ button.
If you wish to make a change to an order, it will need to be cancelled and a new order must be placed. You can try to cancel your order by calling our customer service team on +357 25753490. Once the order has been dispatched, we will no longer be able to cancel it. If you have been unable to cancel your order, you may return it for a refund or exchange, please see our Returns & Exchanges policy for further information.
It is our priority to ensure that you receive your order quickly. Therefore, it is often the case that the order has already been shipped, so that we cannot make any further changes. We invite you to return the order to us for a full refund or exchange, please see our Returns & Exchanges policy for further information.
We will inform you by email once the return is received and is being processed for an exchange or refund.
The invoice/delivery note in the parcel you have received will detail all the items that should be included in it. If an item is listed and not in the parcel, please contact us by email at customerservice@arisuniforms.com and we will look into this matter without delay.
We are very sorry you have received a wrong or faulty item in your order. Please return this to us for a full refund. If this is the only item on your order, we will also refund the delivery fee.
We are really sorry that you have been refunded the wrong amount. Please contact us by email at customerservice@arisuniforms.com and we will look into this matter without delay.
Payment
The buyer is responsible for all international duties and taxes incurred during delivery from Cyprus to non European countries.
VAT is charged at 19%.
Our prices are listed in Euros. If you would like to work out the approximate cost in another currency, we suggest you use an online currency converter, which will give you an estimate of the cost.
Still need help?
For any other questions or clarifications please
email us at customerservice@arisuniforms.com or
call us at +357 25 753490