Our newsletters will keep you up to date with all our latest news, new arrivals and promotions. To unsubscribe from our e-mail newsletter, simply click the ‘unsubscribe’ link at the bottom of your latest newsletter e-mail and you will no longer be on our mailing list.
It is easy to change your account details. Simply click here and login to your account to amend your details and enter any new information.
If you are having difficulties accessing your account, firstly we recommend you double check that the email address and password are correctly typed. If you cannot remember your sign in details, please click on the ‘forgot password’ link where you will need to enter your email address. We will then send you a link so that you can create a new password and carry on browsing.
We do our best to keep prices competitive for the global brand products we carry that are available in the Cypriot market. Should you find a better price in the Cypriot market for a product that is the same brand and colour we may be able to match the price.
To search for a product, you can browse our website by clicking on the tabs at the top of each webpage. Or if you are searching for something specific, type the desired product name into the search tab at the top right of the webpage and we will show you everything on the website related to your search.
There is no minimum quantity for stock items. There may be a minimum quantity associated with non-stock and made-to-order items.
Size charts are available here to guide you.A size guide is also available on each product’s page.
Product colours are available to view by selecting the colour you would like.
If you would like a sample of a product that is in stock, the procedure is the same as a purchase and you may return the goods within 30 days of the invoice date for a full refund. We can give you a refund provided that the goods have not been worn, damaged, washed or altered. We cannot refund items of which you have not taken reasonable care. Please see our Return and Exchange policy for further information.
We offer a made-to-order service, please contact us by email at email@example.com with your request and we will be happy to help you.
We can provide a sample of your logo if it is for embroidery. Please email us with your request including your logo artwork at firstname.lastname@example.org.
Yes, we offer embroidery, printing and made-to-order services. Please see Personalisation for further information.
We offer complimentary trouser shortening on the items we sell. When possible, we can provide alterations which are charged accordingly.
Make sure to check the item’s care label for washing instructions. Each item has its specific washing, drying and ironing specification. You can also refer to general washing instructions here.
Shipping & Delivery
We ship worldwide. The cost of shipping will be included in your price quotation.
Cyprus deliveries take 1-3 days and International deliveries vary by country and will be stated in your price quotation. You will be contacted by a courier company regarding the delivery of your order.
Each delivery has a tracking number of which you will notified by email.
If you are unavailable at the time of delivery, the courier will leave a note with information about the next delivery attempt or how to contact them.
If you encounter a problem with your delivery, please contact us by email at email@example.com and we will track down your order.
We will quote the most economical option along with its delivery time. Should you require an express delivery option this can be requested.
Yes, please let us know the address for delivery.
Our online shop is coming soon and at present you can browse our website by clicking on the clothing categories linked at the top of the homepage. Then, simply select the item you wish to view and choose your desired colour and size.
Please send us your request including the product code, colour, size and quantity of the items to firstname.lastname@example.org and we will send you a price quote. An alternative way to send your request is to add the items to your wish list and let us know.
If you wish to change the details within an order, it will need to be cancelled and a new order must be placed. You can try to cancel your order immediately after placing it by calling our customer service team at +357 25753490. Once the order has been dispatched, we will no longer be able to cancel it. If you have been unable to cancel your order, once you receive it you may return it for a refund or exchange, please see our Returns & Exchanges policy for further information
It is our priority to ensure that you receive your order quickly. Therefore, it is often the case that the order has already been shipped, so that we cannot make any further changes. We invite you to return the order to us for a full refund or exchange, please see our Returns & Exchanges policy for further information.
We will inform you via email once the return is received and is being processed. A further email confirmation will be sent for the refunds or exchange.
The invoice/delivery note in the parcel you have received will detail all the items that should be included in it. If an item is listed and not in the parcel, please contact us by email at email@example.com and we will look into this matter without delay.
We are very sorry you have received a wrong or faulty item in your order. Please return this to us for a full refund. If this is the only item on your order, we will also refund the delivery fee.
We are really sorry that you have been refunded the wrong amount. Please contact us by email at firstname.lastname@example.org and we will look into this matter without delay.
The buyer is responsible for all international duties and taxes incurred during delivery from Cyprus to non European countries.
VAT is charged at 19%.
Our prices are listed in Euros. If you would like to work out the approximate cost in another currency, we suggest you use an online currency converter, which will give you an estimate of the cost. Please bear in mind that currency rates fluctuate daily, and your card will not be charged until the day your order actually ships which could result in a variation from the rate on the date the order was placed.
Still need help?
For any other questions or clarifications please
email us at email@example.com or
call us at +357 7000 7880